Frequently Asked Questions
Got questions? We’ve got answers! Below, you’ll find a collection of frequently asked questions to guide you through every step of launching your own supplement brand with White Label Ops. From getting started to shipping and everything in between, we’re here to make the process seamless and successful.
Getting Started
How do I start my own supplement brand?
Getting started is easy! Simply choose from our wide range of high-quality products, work with our team to customize your branding, and decide on your sales channels. We’ll handle the rest, from production to fulfillment.
Do I need prior experience to start?
No experience is necessary! We provide training, resources, and exceptional support to help you launch and grow your business.
Are there minimum order requirements?
Yes, we offer flexible minimum order quantities to accommodate both new and established businesses.
Billing & Payments
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods through our WooCommerce-powered store.
Are there any setup fees?
There are no hidden setup fees. Any costs related to custom branding or product customization will be clearly outlined upfront.
Can I set up recurring payments for my orders?
Yes, we offer options for recurring orders and subscriptions to streamline your business operations.
Our Products
Are your products tested for quality?
Absolutely. All our products are manufactured in GMP-certified and FDA-registered facilities and undergo rigorous testing to ensure purity, potency, and compliance.
Can I customize the formulas?
Yes! In addition to our ready-made products, we offer private-label options where you can create custom formulations to meet your brand’s needs.
Do you offer organic, vegan, or allergen-free options?
Yes, we provide a variety of specialized options, including organic, non-GMO, gluten-free, and vegan formulations.
Labeling & Packaging
Can I design my own labels?
Yes! You can either provide your own design or work with our expert designers to create a custom label that aligns with your brand.
What packaging options are available?
We offer a range of packaging options, including bottles, jars, pouches, and boxes. Each option can be fully customized to reflect your brand identity.
Will I get a sample of the packaging before production?
Yes, we provide mockups for approval before full production to ensure your satisfaction.
Order
How do I place an order?
Orders can be placed directly through our online store. Simply select your products, upload your branding details, and submit your order.
Can I reorder quickly?
Yes, our online platform makes reordering simple, and we keep your branding details on file for future orders.
Is there a way to track my order status?
Absolutely. You can log into your account on our website to view real-time updates on your order status.
Shipping
Do you offer drop shipping?
Yes, we provide drop-shipping services, allowing you to ship directly to your customers without handling inventory.
How long does shipping take?
Shipping times vary based on your location and the size of your order. You will receive an estimated delivery time when you place your order.
Do you ship internationally?
Yes, we offer international shipping. Please contact us for specific details and restrictions.
Design Plans
What is included in your design services?
Our design services include custom logo creation, label design, and branding consultation. We ensure your products look professional and aligned with your brand.
Can I make changes to my design?
Yes, we provide revisions to ensure you’re completely satisfied before moving to production.
Do you offer marketing design materials?
Yes, we can create marketing collateral, such as product mockups, social media templates, and promotional materials, to help you grow your business.
About White Label Ops
What sets White Label Ops apart from other suppliers?
We offer a comprehensive solution, including high-quality products, exceptional customer support, custom branding services, drop shipping, and resources to help you scale your business.
How can I contact you if I have questions?
Our dedicated customer support team is available via email, phone, or the contact form on our website. We’re here to help!
Do you offer training for new clients?
Yes! We provide resources and training on launching, marketing, and managing your supplement brand effectively.